I have made a Purchase, however, the Balance is not showing up in my Account.

The balance should automatically be added to your account on the purchase however sometimes due to network failure or phone issues, there could be problems in adding balance.

We kindly ask that if this occurs, you please email us your receipt as well as Client ID (which can be found at the bottom of the more page) to [e-mail] and we will help you sort through this issue.